1. WHAT IS PERSONAL INFORMATION?
2. WHAT TYPE OF INFORMATION DO WE COLLECT?
There are three types of information we collect.
2.1 Information You Give to Us
2.1.1 Active Collection by BasicAI:
We collect information you voluntarily provide when you use the Site or the Services, such as when you:
Create an account or profile or fill out a form;
Subscribe to newsletters or other publications or services;
Place an order, request services or technical support, or send a task request;
Respond to a task request and/or participate in a job offered via the Services;
Send us an email, or provide or request information or referral services;
Participate in surveys, sweepstakes, contests, promotional offers, and other activities on the Site or in-person event.
Participate in online communities or other interactive features, including when you post in forums, blogs, leave comments, post content, send messages to other users, and other interactive areas of the Site or the Services;
Register for an event, and/or scanned, by an event lead capture device, in which BasicAI is a sponsor for that event.
The information we collect may include:
Account Information, such as your name, contact information, email, address, telephone number, and mobile number. We collect this information at the time of your registration to the Site or Services.
Financial Information, such as your bank, credit card or other account information which we may collect in order to process payments to or from you, and to comply with applicable law.
Identity Information, such as your social security number or other tax ID number, or a portion thereof, your date of birth etc., which we may collect to verify your identity, provide the Payment Services to you, and to comply with applicable law.
Transactional and performance data regarding the tasks you perform.
When you contact us regarding a problem you are experiencing on the BasicAI Cloud, we will ask for your contact information, a summary of the problem you are experiencing, and any other documentation, including screenshots or other information that would be helpful in resolving the issue.
Demographic and relationship information, or public comments or posts you choose to share, including by connecting to the Site through a social network.
Any inputs and content that you provide to us through your feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.
This information may be collected from you either directly or indirectly through a third party site that you use to connect to the Site, or through a third party acting on the behalf of BasicAI.
2.2 Information We Automatically Collect
2.2.1 Passive Collection by BasicAI
When you use the Site or the Services, some information may also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring web site, and your activity on the Site. We use your IP address, your ISP, and/or country preference in order to approximate your location to provide you with a better Services experience. How much of this information we collect depends on the type and settings of the device you use to access the Services. We treat this information as personal information if we combine it with or link it to your account information, or any of the identifying information mentioned in Section 2.1 above. Otherwise, it is used in the aggregate only.
We may also automatically collect certain information through the use of “cookies.” Cookies are small data files stored on your hard drive at the request of a website. Among other things, cookies help us improve our Site and our Services and analyze trends and user activity. If we link cookies to any personally identifying information, we will treat this information as personal information.
How can you opt-out?
2.2.3 Web Beacons
We may use Web beacons (also known as clear GIFs or Web bugs) or similar technology on the Site or in emails. Web beacons are small, invisible graphic images that may be used to collect certain information and monitor user activity. Web beacons allow us to count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon. You can choose to opt-out of web beacons by not accepting or blocking cookies.
2.3 Information We Collect from Third Parties
We receive information about you and your activities on and off the Services from third-party partners, such as channel partners, advertising and market research partners who provide us with information about your interest in and engagement with our Services and online advertisements.
2.3.1 BasicAI Partners
We work with partners to provide other services around our products. Some of these partners also help us to market and promote our products and services, generate leads for us, and resell our products. We receive information from these partners, such as technical contact information, company name, what BasicAI products and services you may be interested in, evaluation information you have provided, what events you have attended, and what country you are in.
2.3.2 Third Party Collection
We partner with third-party ad networks to manage our advertising on other sites. We may use third parties to serve ads on the Sites or other websites. We may also use third parties that place cookies, Web beacons or analytics technologies on our Sites and Services. This enables them to automatically collect non-personal information about you and your activities on the Site, or when you visit our Sites from other websites, leave our Sites to other websites, and to help us deliver targeted content and advertising on this or other websites.
2.3.3 Connecting Through Third-Party Sites
If you connect to a BasicAI Site or Services through third party websites, services and applications (“Third Party Services”), certain information regarding your actions on this Site or through the Services may be automatically shared with the connected Third Party Services. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content, privacy policies, or practices of those Third Party Services, nor can we take responsibility for any additional information you provide directly to any Third Party Services.
We encourage you to carefully review the privacy policies of any Third Party Services before disclosing information directly to any such parties.
2.3.4 Personal Information of Children
We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at insert means.
3. HOW WE USE THE PERSONAL INFORMATION WE COLLECT
We collect and use personal information for the following purposes:
3.1 Providing Service
Enable BasicAI to provide and facilitate the tasks, services, products, features or information users request or offer and to process and complete transactions.
3.2 Customer Support
We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Site and Services.
Enable BasicAI to contact users, to respond to emails, submissions, questions, comments, requests, and complaints, and to notify and contact contest and sweepstakes entrants.
Enable BasicAI to request feedback and to otherwise contact users about use of the Site and the Service and about BasicAI tasks, products, and services.
3.5 Analysis and Customization
Enable BasicAI to analyze and gather information regarding user activities on our Sites and Services, to monitor and analyze site usage and trends, user behavior, preferences and performance, to personalize and improve the Site and Services and our users' experiences on the Site, and to provide ads, content, or features that match user profiles or interests.
Enable BasicAI to provide users with news and information about both our own and third-party tasks, and about events, activities, offers, promotions, products, services, features and enhancements we think will be of interest to such users.
3.7 Administrative Use
Enable BasicAI to send confirmations, updates, security alerts, administrative messages and other account or profile related information, to provide service and technical support, and to otherwise facilitate the use, administration and operation of our Site and our Services.
Enable BasicAI to enforce our Terms of Service, verify accounts and activities, to monitor and detect suspicious or fraudulent activity, spam, security incidents, and to protect the rights, property, or safety of BasicAI, our users, our employees, third parties or the public.
3.9 Create and Maintain a Trusted and Safer Environment
Enable BasicAI to detect and prevent fraud, to conduct security investigations and risk assessments, to verify or authenticate information or identifications provided by you (such as to verify your Tax ID, compare your proof of identification photo to another form of identification, or another photo you provide), all of which would help us to create and maintain a trusted and safer environment for our Site and our Services.
Any other purpose for which the information was collected and you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.
4. WHAT PERSONAL INFORMATION DO WE SHARE WITH THIRD PARTIES?
Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your BasicAI account information or when you participate in promotional activities, conferences, contests, sweepstakes, as conducted by BasicAI, our partners or third parties.
4.2 Service Providers
Analytics service providers
Hosting service providers
4.3 Aggregated Information
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about the numbers of tasks or judgments completed by country or by languages on the BasicAI Cloud, to customers or partners under agreement with us.
4.4 To Protect Our Legitimate Business Interests and Legal Rights
Where required by law or where we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to protect the rights, property, safety, or interests of BasicAI, our users, our employees, copyright owners, third parties or the public, including without limitation to protect BasicAI or our users from fraudulent, abusive, inappropriate, or unlawful use of our Site. For example, we may disclose information about you in connection with legal claims, compliance, audit requests, rules, regulations, subpoenas, warrants, court orders, abuse reports or infringement claims.
4.5 Sale or Merger
In connection with any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of the business assets of BasicAI.
5. California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have the right to decide how their personal information may be shared with other businesses or used in direct marketing. BasicAI Inc does not share, sell or use your personal/business information with other third parties. BasicAI Inc respects your privacy rights. If you are a California resident and have questions regarding our practices with your personal information. Please submit an opt-out request by sending an email to Info@basic.ai.
6. THIRD PARTY PARTNERS AND INTEGRATIONS
8. CONTACT US