PRIVACY POLICY

This Privacy Policy explains what personal information we collect, why we collect them, and what we do with the information, in conjunction with your access and use of any BasicAI website, mobile site, APIs or application which links to this Privacy Policy (each a “Site”) and any use of the Services. Remember that your use of the Services is at all times subject to the Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Service.

This Privacy Policy also explains your rights about how we use personal information about you. Your rights include how you can access and update certain information about you, or object to certain uses of personal information about you. By signing up to or continuing to use our Site or our Services, you accept the practices and policies outlined in this Privacy Policy and you hereby consent that we will collect, use, and share your personal information in the following ways. If you have any questions about this Privacy Policy, contact us Info@basic.ai.

1. WHAT IS PERSONAL INFORMATION?

The term “personal information” means information that relates to an identifiable or identified natural person (such as a name, address, telephone number, mobile number, email address, or credit card number). It also includes other information about an individual when it is directly linked to personally identifiable information. Personal information does not include “aggregate” information, which is data we collect about the use of the Site or Services or about a group or category of services or users, from which personal information has been removed. This Privacy Policy in no way restricts or limits our collection and use of aggregate information.

2. WHAT TYPE OF INFORMATION DO WE COLLECT?

There are three types of information we collect.

2.1 Information You Give to Us

2.1.1 Active Collection by BasicAI:

We collect information you voluntarily provide when you use the Site or the Services, such as when you:

  • Create an account or profile or fill out a form;
  • Subscribe to newsletters or other publications or services;
  • Place an order, request services or technical support, or send a task request;
  • Respond to a task request and/or participate in a job offered via the Services;
  • Send us an email, or provide or request information or referral services;
  • Participate in surveys, sweepstakes, contests, promotional offers, and other activities on the Site or in-person event.
  • Participate in online communities or other interactive features, including when you post in forums, blogs, leave comments, post content, send messages to other users, and other interactive areas of the Site or the Services;
  • Register for an event, and/or scanned, by an event lead capture device, in which BasicAI is a sponsor for that event.

The information we collect may include:

  • Account Information, such as your name, contact information, email, address, telephone number, and mobile number. We collect this information at the time of your registration to the Site or Services.
  • Financial Information, such as your bank, credit card or other account information which we may collect in order to process payments to or from you, and to comply with applicable law.
  • Identity Information, such as your social security number or other tax ID number, or a portion thereof, your date of birth etc., which we may collect to verify your identity, provide the Payment Services to you, and to comply with applicable law.
  • Transactional and performance data regarding the tasks you perform.
  • When you contact us regarding a problem you are experiencing on the BasicAI Cloud, we will ask for your contact information, a summary of the problem you are experiencing, and any other documentation, including screenshots or other information that would be helpful in resolving the issue.
  • Demographic and relationship information, or public comments or posts you choose to share, including by connecting to the Site through a social network.
  • Any inputs and content that you provide to us through your feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.

This information may be collected from you either directly or indirectly through a third party site that you use to connect to the Site, or through a third party acting on the behalf of BasicAI.

2.2 Information We Automatically Collect

2.2.1 Passive Collection by BasicAI

When you use the Site or the Services, some information may also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring web site, and your activity on the Site. We use your IP address, your ISP, and/or country preference in order to approximate your location to provide you with a better Services experience. How much of this information we collect depends on the type and settings of the device you use to access the Services. We treat this information as personal information if we combine it with or link it to your account information, or any of the identifying information mentioned in Section 2.1 above. Otherwise, it is used in the aggregate only.

2.2.2 Cookies

We may also automatically collect certain information through the use of “cookies.” Cookies are small data files stored on your hard drive at the request of a website. Among other things, cookies help us improve our Site and our Services and analyze trends and user activity. If we link cookies to any personally identifying information, we will treat this information as personal information.

How can you opt-out?

If you wish to block, erase, or be warned of cookies, or to opt-out of our use of cookies, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. However, if you do not accept certain cookies or choose to block certain cookies, this could affect certain features on our Site and may make you unable to work on certain tasks on the BasicAI Cloud.

2.2.3 Web Beacons

We may use Web beacons (also known as clear GIFs or Web bugs) or similar technology on the Site or in emails. Web beacons are small, invisible graphic images that may be used to collect certain information and monitor user activity. Web beacons allow us to count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon. You can choose to opt-out of web beacons by not accepting or blocking cookies.

2.3 Information We Collect from Third Parties

We receive information about you and your activities on and off the Services from third-party partners, such as channel partners, advertising and market research partners who provide us with information about your interest in and engagement with our Services and online advertisements.

2.3.1 BasicAI Partners

We work with partners to provide other services around our products. Some of these partners also help us to market and promote our products and services, generate leads for us, and resell our products. We receive information from these partners, such as technical contact information, company name, what BasicAI products and services you may be interested in, evaluation information you have provided, what events you have attended, and what country you are in.

2.3.2 Third Party Collection

We partner with third-party ad networks to manage our advertising on other sites. We may use third parties to serve ads on the Sites or other websites. We may also use third parties that place cookies, Web beacons or analytics technologies on our Sites and Services. This enables them to automatically collect non-personal information about you and your activities on the Site, or when you visit our Sites from other websites, leave our Sites to other websites, and to help us deliver targeted content and advertising on this or other websites.

In addition, the information collected may be used to analyze Sites activities. Such information may also be used to determine our content’s effectiveness or popularity and to better understand the usage and visits to our Site and the other websites. This Privacy Policy does not apply to, and we are not responsible for cookies, Web beacons or similar devices or technologies placed by third parties.

2.3.3 Connecting Through Third-Party Sites

If you create, log into your account, or otherwise access a Site or the Services through a third-party social networking site, BasicAI will have access to certain information from that site, such as your name, email address, and third-party account credentials and our use of that information is covered by this Privacy Policy.

If you connect to a BasicAI Site or Services through third party websites, services and applications (“Third Party Services”), certain information regarding your actions on this Site or through the Services may be automatically shared with the connected Third Party Services. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content, privacy policies, or practices of those Third Party Services, nor can we take responsibility for any additional information you provide directly to any Third Party Services.

We encourage you to carefully review the privacy policies of any Third Party Services before disclosing information directly to any such parties.

2.3.4 Personal Information of Children

We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us personal information, please contact us at insert means.

3. HOW WE USE THE PERSONAL INFORMATION WE COLLECT

We collect and use personal information for the following purposes:

3.1 Providing Service

Enable BasicAI to provide and facilitate the tasks, services, products, features or information users request or offer and to process and complete transactions.

3.2 Customer Support

We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Site and Services.

3.3 Communications

Enable BasicAI to contact users, to respond to emails, submissions, questions, comments, requests, and complaints, and to notify and contact contest and sweepstakes entrants.

3.4 Feedback

Enable BasicAI to request feedback and to otherwise contact users about use of the Site and the Service and about BasicAI tasks, products, and services.

3.5 Analysis and Customization

Enable BasicAI to analyze and gather information regarding user activities on our Sites and Services, to monitor and analyze site usage and trends, user behavior, preferences and performance, to personalize and improve the Site and Services and our users’ experiences on the Site, and to provide ads, content, or features that match user profiles or interests.

3.6 Marketing

Enable BasicAI to provide users with news and information about both our own and third-party tasks, and about events, activities, offers, promotions, products, services, features and enhancements we think will be of interest to such users.

3.7 Administrative Use

Enable BasicAI to send confirmations, updates, security alerts, administrative messages and other account or profile related information, to provide service and technical support, and to otherwise facilitate the use, administration and operation of our Site and our Services.

3.8 Enforcement

Enable BasicAI to enforce our Terms of Service, verify accounts and activities, to monitor and detect suspicious or fraudulent activity, spam, security incidents, and to protect the rights, property, or safety of BasicAI, our users, our employees, third parties or the public.

3.9 Create and Maintain a Trusted and Safer Environment

Enable BasicAI to detect and prevent fraud, to conduct security investigations and risk assessments, to verify or authenticate information or identifications provided by you (such as to verify your Tax ID, compare your proof of identification photo to another form of identification, or another photo you provide), all of which would help us to create and maintain a trusted and safer environment for our Site and our Services.

3.10 Other

Any other purpose for which the information was collected and you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

4. WHAT PERSONAL INFORMATION DO WE SHARE WITH THIRD PARTIES?

We will not share the personal information with third parties, except as described in this Privacy Policy. For example, we may share personal information as follows:

4.1 Consent

Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your BasicAI account information or when you participate in promotional activities, conferences, contests, sweepstakes, as conducted by BasicAI, our partners or third parties.

4.2 Service Providers

We transfer information to our corporate affiliates, service providers, vendors, consultants, and other partners (“Service Providers”) who process it for us, based on our instructions, and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. These partners are engaged by us in connection with the operation of the Site or the Services, or they provide services globally, including for customer support, information technology, payments, sales, marketing, research, surveys, and who need to access to such information to carry out their work for us. These parties include:

  • Payment processors
  • Analytics service providers
  • Hosting service providers
  • Ad networks

4.3 Aggregated Information

We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about the numbers of tasks or judgments completed by country or by languages on the BasicAI Cloud, to customers or partners under agreement with us.

4.4 To Protect Our Legitimate Business Interests and Legal Rights

Where required by law or where we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to protect the rights, property, safety, or interests of BasicAI, our users, our employees, copyright owners, third parties or the public, including without limitation to protect BasicAI or our users from fraudulent, abusive, inappropriate, or unlawful use of our Site. For example, we may disclose information about you in connection with legal claims, compliance, audit requests, rules, regulations, subpoenas, warrants, court orders, abuse reports or infringement claims.

4.5 Sale or Merger

In connection with any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of the business assets of BasicAI.

5. THIRD PARTY PARTNERS AND INTEGRATIONS

Our Site and Service may contain links to other websites. This Privacy Policy does not apply to such linked sites. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. We are not responsible for the privacy and security practices and policies of any sites that are linked to from this Site or the Service. We encourage you to learn about the privacy and security practices and policies of third-party sites before providing them with personal information.

6. CHANGES TO THIS PRIVACY POLICY

BasicAI reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the BasicAI Cloud. Your continued access to or use of the BasicAI Cloud will be subject to the revised Privacy Policy.

7. CONTACT US

If you have any questions about this Privacy Policy or BasicAI’s information handling practices, you may send us an email at Info@basic.ai.